COVID-19 & Shipping Updates
We are currently experiencing an increased volume of online orders, along with delays and general congestion within our freight and logistic networks. Unfortunately, this is resulting in delays getting some of your orders delivered to you on time. Unaffected services are our FREE 1hr Click & Collect we encourage you to use this service if you need your order urgently. We also have a limited Express/Same Day delivery** service that (for a short time) will be offered at a discounted price of $5 per order.
In line with state guidelines, our stores remain open with some restriction in place. Find out how your state is affected.
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Ordering a Gift for Christmas?
We recommend ordering your Christmas gifts by the below dates and as early as possible. We'll deliver items sent after these dates as quickly as we can, but they may not arrive in time for Christmas.
NOTE: Daily order cut-off times are 2:45pm AEDT.
Area Australia Post NSW/QLD/ACT/VIC/TAS/SA 10th December WA/NT 7th December
COVID19 - Shipping Delays
We are currently experiencing an increased volume of online orders, along with delays and general congestion within our freight and logistic networks. Australia Post and local couriers are also experiencing unprecedented demands on their delivery services, leading to longer than normal delivery times. Unfortunately, this is resulting in delays getting some of your orders delivered to you on time.
Services that continue to operate as normal are Click & Collect and Express Delivery.
Our FREE 1hr Click & Collect service remains unaffected and we encourage you to use this service if you need your order urgently and can get to your local store.
We also have a limited Express/Same Day* delivery service that (for a short time) will be offered at a discounted price of $5 per order. *Available at participating stores only and confirmed at checkout.
We expect that other Standard Delivery services will be impacted for another one to two weeks and we appreciate your patience and understanding during this time.
Our Customer Service Team is available to help if you have any concerns about your order. Please don't hesitate to contact them.
Again, thank you for your patience and ongoing support.
Spend $99 Online & You'll Get Free Shipping
This offer is subject to the following terms and conditions:
• The offer is for online orders only.
• Applies to Standard Shipping only.
• This may exclude:
• Indent and backordered lines
• High demand low stocked items
• Specialty or promotional items
• Spare parts
• Gift cards
• Offer may exclude bulky or dangerous goods, like:
• 3D Printers
• The terms of this service may change at any time.
• This offer excludes Click & Collect only items.
Shipment & Delivery Information
Your order can be delivered to anywhere throughout mainland Australia by standard (road) freight delivery.
Standard/Road Freight: 2 - 5 working days*
Same/Next day: 0 - 2 working days**
Delivery Charges Standard Under $99 $8 Standard Over $99 FREE Same/Next Day Under $120 $18 Same/Next Day Over $120 $12
Free delivery exclusions apply to some bulky and large items. Freight will be charged at checkout for these items.
* Freight delivery times stated are for average volume items with total order weight under 5kg for metro areas in eastern states. Additional delivery time may result for some deliveries. Please allow extra time for delivery to western states. Premium freight is not available on oversized/bulky items or in all locations. Contact the Techstore should you require more details.
** Same/Next day not available in all locations or on all products and may be limited to stock availability. The cart delivery "Ship to me" will present what options are available to suit your order.
Goods cannot be delivered to a post office box via an express courier service. If shipping to a PO Box you must select standard delivery during checkout.
Company policy is that we do not under any circumstances issue instructions to our couriers to leave deliveries unattended when no one is at the delivery location.
For unusually large or bulky orders our customer service staff may contact you if any additional freight costs are needed.
Transit Goods Insurance
If you wish to insure, it will cost $1 for every $100 value or PART THEREOF. In other words if your order is for $145.00 the insurance will be $2.00. This insurance covers goods DAMAGED in transit. We do not automatically insure unless you specify it during the checkout. If you don't select insurance you are NOT insured.
We deliver to parcel lockers around Australia.
Dangerous goods in reference to shipping are items or substances that when transported are a risk to health, safety, property or the environment. These include and are not limited to: explosives, radioactive materials, flammable liquids, dangerous or volatile chemicals, strong acids, compressed gases, poisons and aerosols. Items that can contain these materials include battery banks, aerosols, some tools and lithium batteries. Items marked with the Dangerous Goods icon below may be subject to shipping/delivery restrictions.Airfreight Not Available
Click & Collect Also Available
Need your order even sooner? Order online and collect in-store in 1 hour. Learn more here.
|Attachment / Securing Method||Collar / Nut|
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