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Supply Chain Disruption

Due to factors out of our control, we are experiencing some shipping delays that may result in some items not being available either in-store and/or online on the advertised on-sale date of the catalogue. We apologise for any inconvenience this may cause.

COVID19 - Shipping Delays

Due to larger volumes currently being handled by our freight companies, we are temporarily suspending our express freight service. Standard freight may also be delayed due to the increased volumes. We appreciate your patience and understanding whilst we do our best to deliver your essential items as fast as possible.

Spend $99 Online and You'll Get Free Shipping

This offer is subject to the following terms and conditions:

• The offer is for online orders only.
• Applies to Standard Shipping only.
• This may exclude:
- Indent and backordered lines
- High demand low stocked items
- Specialty or promotional items
- Spare parts
- Gift cards
• Offer may exclude bulky or dangerous goods, like:
- Fridges
- Generators
- 3D Printers
• The terms of this service may change at any time.
• This offer excludes Click & Collect only items.

Shipment & Delivery Information

Your order can be delivered to anywhere throughout mainland Australia by either standard (road) freight delivery.

Standard/Road Freight: 2 - 5 working days* 

Delivery Charges
Under $99 $8
Over $99 FREE

Free delivery exclusions apply to some bulky and large items. Freight will be charged at checkout for these items.

* Freight delivery times stated are for average volume items with total order weight under 5kg for metro areas in eastern states. Additional delivery time may result for some deliveries. Please allow extra time for delivery to western states. Premium freight is not available on oversized or bulky items. Contact the Techstore should you require more details.

Delivery addresses

Goods cannot be delivered to a post office box via an express courier service. If shipping to a PO Box you must select standard delivery during checkout.

Company policy is that we do not under any circumstances issue instructions to our couriers to leave deliveries unattended when no one is at the delivery location.

Heavy goods

For unusually large or bulky orders our customer service staff may contact you if any additional freight costs are needed.

Transit goods insurance

If you wish to insure, it will cost $1 for every $100 value or PART THEREOF. In other words if your order is for $145.00 the insurance will be $2.00. This insurance covers goods DAMAGED in transit. We do not automatically insure unless you specify it during the checkout. If you don't select insurance you are NOT insured.

Parcel lockers

We deliver to parcel lockers around Australia.

Dangerous Goods

Dangerous goods in reference to shipping are items or substances that when transported are a risk to health, safety, property or the environment. These include and are not limited to: explosives, radioactive materials, flammable liquids, dangerous or volatile chemicals, strong acids, compressed gases, poisons and aerosols. Items that can contain these materials include battery banks, aerosols, some tools and lithium batteries. Items marked with the Dangerous Goods icon below may be subject to shipping/delivery restrictions.

Airfreight Not Available

Click & Collect Also Available

Need your order even sooner? Order online and collect in-store in 1 hour. Learn more here.